On behalf of Telstra, please accept my sincere apologies for the recent disruption to your Telstra voice and internet service.
We know this issue has caused frustration given the important role the internet plays in your everyday life. We appreciate the trust that our customers place in us to deliver the very best network experience and we are extremely disappointed this disruption has occurred and affected your service.
As a way of saying sorry for the inconvenience, and in lieu of your service being unavailable, we will automatically provide you with a $25 credit on your account. This credit will appear on an upcoming bill and you don’t need to do anything further.
We again apologise for any inconvenience you experienced.
Regards,
Kevin Russell
Group Executive, Telstra Retail 作者: smallwhale 时间: 2016-5-29 07:07
真好
telstra還真負責作者: dulubaba 时间: 2016-5-31 23:16
tpg 的也一般啊作者: tangli 时间: 2017-1-23 22:35
Telstra NBN speed very very slow ! 前几天刚安装了NBN,网速降了一半 !从原来的r4MB以上降到了2MB左右 ! 打电话去,总是那个录音电话在搪塞你 !!!